Legal

Privacy Policy

Last updated: January 2024

Privacy is of utmost importance at Moolre Limited. We recognize the significance of protecting information which relates to an individual and have made confidentiality a fundamental component of how we do business.

1

Information We Collect

When you create a Moolre account, we'll collect important details about you such as your name, address, phone number, email, birth date, and password.

If you want to link a debit card, credit card or bank account, we'll need to collect the card number or account/routing numbers and related account information.

Sometimes we need to request more information to verify your identity or to meet legal and regulatory obligations.

When you access the Moolre site or Services, we may also collect:

Device Information. We collect information about your device, including the type of device, operating system, browser type and language, and device identifiers.
Location Information. With your permission, we collect your device location so that we can offer you location-based features.
Contacts. To make it easier to send money to your contacts, we collect information from your phone's address book with your permission.
Transactions. We collect information about your payment activity such as the amount, date, time, and recipient for each transaction.
Cookies. Like most websites, we use cookies to identify you as a Moolre user and provide a customized experience.
2

Protecting Your Information

Throughout this policy, we use the term "personal information" to describe information that is associated with you or can be used to identify you. We do not consider anonymized information to be personal information.

We protect your information using physical, technical, and administrative security measures to reduce the risks of loss, misuse, unauthorized access, disclosure and alteration. Some safeguards include firewalls and data encryption, physical access controls to our data centers, and information access authorization controls.

3

How We Use Your Information

We collect this information so that we can provide you with a safe and seamless way to make and receive payments. The information we collect allows us to:

  • Deliver the full range of payments and functionality of the Moolre product.
  • Keep in touch with you — for customer service, new features, or security notices.
  • Verify your identity to prevent fraud or unauthorized activity.
  • Improve Moolre or add new product features by analyzing usage trends.
  • Personalize the Moolre experience to match your interests.

We will never sell or rent your personal information to third parties.

4

How We Share Your Information

In order to provide you with the Moolre product and meet our legal and regulatory obligations, we may share information in the following circumstances:

  • With banking partners to process payments when you link a payment method.
  • With identity verification services to prevent fraud.
  • With service providers that help us analyze how people use the app.
  • With law enforcement or government officials when compelled by law or court order.
  • With auditors for financial, technical, and legal audits of Moolre's operations.
  • In the event Moolre merges with or is acquired by another company.
  • With other third parties if you specifically authorize us to do so.
5

How To Change or Delete Your Information

If you need to add or change any information, you can log in to your Moolre account and make the change in your settings. If you can't make the change on your own, reach out to us and we'll take care of it.

If you want to close your Moolre account, note that as a regulated financial institution we are required to retain certain information you have provided for a number of years.

6

Questions?

If you have any questions about this Privacy Policy, feel free to reach out to our support team.

Contact Support